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Return & Exchange Policy


We happily accept returns and exchanges up to 30 days from the original order date.

  • 30 Day Returns & Exchanges (Orders placed after November 1 have an extended return/exchange date of January 31)
  • Exchanges ship back to you at no additional cost (USA)
For exchanges and returns, we require a notarized signature, blood sample, and... just kidding!

Returns and exchanges are easy! Items must be in new re-sellable condition with all original retail packaging.

  1. Contact us within 30 days of the original order for an RMA number.
    eMail: [email protected]
  2. Fill out the form on the back of the invoice that is included in your shipment, and include the complete invoice in the return package.
    If you do not have your invoice, you can print the form here.
    -OR-
    Write the RMA number on the box.
  3. Package the item carefully to avoid breakage during shipping, and send the package to...
    Beachcombers Returns
    8503 Forest City Rd
    Orlando, FL 32810
    The cost of return shipping is not covered by Beachcombers.
  4. Smile! It was easy!

If the return does not have an RMA number or is not in the original condition with all retail packaging, a 15% restocking fee will be charged.

Refunds/Exchanges for Specials and Free Shipping Orders

The original terms must be met for all specials, sales, discounts, free shipping, and price breaks, or the refund will reflect the new pricing.
For example, if free shipping was used, the order must still meet the free shipping terms, or the original shipping charges will be deducted from the return amount.

Items returned that qualified for free shipping, will be refunded less the actual amount of the original shipping charge.

Return/Exchange Details

  • Item(s) must be in new unused condition with all retail packaging.
    For example, you cannot put a label directly on a shoebox and ship it back to us. The shoes and shoebox must be put inside another box to ship back to us.
  • For exchanges, we will ship your exchange back to you at no additional charge to USA (shipping is not covered for international exchanges).
  • Clearance items are a great deal and, as such, are exchange only. We do not cover any shipping for clearance exchanges.
  • Refunds will be given in form of original payment for purchase price only (shipping not refunded).
  • Items that qualify
  • Any items not returned as part of kits or packages will be considered a retail purchase and will be deducted from the original amount of your order.
  • We do not offer refunds/exchanges on items returned after the 30-day refund window.
  • The return policy does not apply to bulk and special orders. This includes custom bangle requests, as those requests are specially made for you.
  • Ebooks are non-refundable as there is no way to physically return the product.

Special Circumstances

Sometimes there are special circumstances. Let us know. Remember, we are human and have feelings too. Sugar will get you further than vinegar, and flattery will get you everywhere!

Sometimes we make mistakes (how embarrassing!). If you find a mistake, please contact us so that we can correct it as soon as possible.